Privacy Policy

1. Who this policy covers

This Privacy Policy describes how CRTX handles information collected through www.crtxagent.com, including its public pages, forms, and communications connected to this marketing website.

CRTX is operated by The Executive Whisper LLC, doing business as Microsite Health. In this policy, “CRTX,” “we,” “us,” and “our” refer to that business in connection with this website.

Separate agreements may govern information CRTX processes for dental-practice customers in connection with CRTX services. This public marketing-site notice is not a substitute for customer Terms of Service, a Data Processing Addendum, a Business Associate Agreement, a HIPAA Notice of Privacy Practices, or any agreement that governs customer service data.

2. Information we collect

Depending on how you use the site, we may collect the categories of information below.

Please do not submit patient health information, treatment details, insurance information, Social Security numbers, payment-card information, or other sensitive personal information through this website’s public forms unless CRTX has specifically provided a secure, authorized method for doing so.

3. How we use information

CRTX may use information to:

• respond to inquiries and requests;
• assess whether CRTX may be relevant to a practice;
• communicate about CRTX, Brainwaves, requested materials, events, or related business information, subject to applicable law and opt-out choices;
• operate, secure, troubleshoot, and improve the website;
• understand website performance, traffic sources, and campaign effectiveness;
• prevent fraud, misuse, and security incidents;
• comply with legal obligations and enforce agreements; and
• protect the rights, safety, and property of CRTX, Microsite Health, users, and others.

4. Cookies, Analytics, and Call Tracking

This website may use cookies, scripts, pixels, or similar technologies to remember preferences, protect the site, understand traffic, measure campaigns, and support call attribution.

Based on the technologies currently used on this marketing website, that includes:

• Google Analytics — to help us understand website traffic, page performance, and how visitors use the site;
• CallRail — to support call attribution. CallRail may use website technology to attribute calls and interactions to the page or marketing source that led a visitor to CRTX. This helps CRTX understand which marketing efforts generate inquiries;
• Vercel — to host and deliver the website;
• Supabase — to store website lead submissions and related operational records needed to process inquiries;
• Resend — to send transactional email related to website inquiries; and
• form-delivery / CRM intake systems used to route website leads into CRTX’s internal follow-up workflows.

Most browsers allow you to limit or block cookies. If you do so, some site features may not function as expected.

5. How we disclose information

CRTX may disclose information to:

• service providers that help operate the website and business systems, such as hosting, analytics, communications, data-storage, form-delivery, and call-tracking providers;
• professional advisers, insurers, auditors, or legal authorities when reasonably necessary;
• a buyer, successor, or other party involved in a merger, acquisition, financing, reorganization, or sale of assets; and
• others when you direct or authorize the disclosure.

Service providers may process information only as needed to provide services to CRTX, subject to applicable agreements and law.

6. Sale, sharing, and targeted advertising

CRTX does not sell personal information for money. We also do not share personal information for cross-context behavioral advertising as those terms are defined by applicable privacy laws.

The production configuration for this marketing website includes analytics and call tracking, and does not include advertising pixels, remarketing tags, or similar cross-site behavioral advertising tools.

7. Your privacy choices and rights

Privacy laws in some jurisdictions may provide rights to request access, correction, deletion, or a copy of personal information, or to opt out of certain processing.

To submit a privacy request, use our Contact page and write “Privacy Request” in your message. Tell us what you are asking for and how we can reach you.

CRTX may need to verify a request before responding. Some requests may be limited by law.

8. Email communications

You can opt out of marketing email by using the unsubscribe link in the message, when provided, or by contacting CRTX through the Contact page and writing “Privacy Request” in your message.

Transactional, legal, security, or service-related communications may still be sent when permitted by law.

9. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, maintain business records, meet legal obligations, resolve disputes, and enforce agreements.

10. Security

CRTX uses reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

11. Children’s privacy

This website is intended for business audiences and is not directed to children under 13. CRTX does not knowingly collect personal information from children under 13 through this website. If a parent or guardian believes a child has provided information, please contact us through the Contact page and write “Privacy Request” in your message.

12. Third-party links

This site may link to third-party websites. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information to them.

13. Changes to this policy

CRTX may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised “Last updated” date.

14. Contact us

For privacy questions or requests, contact The Executive Whisper LLC, doing business as Microsite Health (CRTX), through our Contact page and write “Privacy Request” in your message.